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Communication Preferences

Last updated: May 2026

You can choose how you'd like to hear from Secure Finance Services. We respect your privacy and communication preferences in accordance with the Spam Act 2003 (Cth) and the Do Not Call Register Act 2006 (Cth).

Types of Communication

We may contact you via:

  • Phone calls (including SMS), for loan updates, service reminders, and customer support
  • Email, for loan documentation, newsletters, and promotional offers
  • Post, for regulatory disclosures and formal loan documents

Managing Your Preferences

You can opt out of marketing communications at any time by:

Important: Even if you opt out of marketing communications, we may still contact you for transactional purposes related to your loan application or account servicing (e.g., settlement updates, annual reviews, regulatory notices). This is necessary to fulfill our obligations as your credit broker.

Do Not Call Register

If you have registered your number on the Australian Government's Do Not Call Register, we will not contact you for marketing purposes unless you have provided express consent or we have an existing customer relationship with you.

Questions about this policy?

Contact our compliance team for assistance or clarification.

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